InfoQuest - Rates for Services

Information/ Research Services

  • $50 per hour plus photocopy & delivery costs

Book Loans

  • $15 for items owned by Auburn, $5 processing fee for Federal Express/ U.P.S delivery
  • $15 per item borrowed plus any charges incurred from the lending institution, $5 processing fee for Federal Express/ U.P.S delivery

Document Services

Photocopies provided of journal articles, book chapters, and items on microfilm or microfiche in accordance with U.S. copyright law.

  • $15 flat fee (per article) for up to 20 pages
  • 20 cents per page over 20 pages
  • $15 flat fee for articles obtained from outside sources plus any charges incurred from the lending institution.

Purchase of Item Unavailable by Loan

  • $15 plus cost of item or
  • $15 for providing you with complete information for ordering the item on your own.

Delivery Options

  • FAX -
    $5 up to 20 pages - plus photocopy charges
    50 cents per page over 20 pages
  • ARIEL – (no charge at the present time)
  • Overnight Courier -
    $5 processing fee, plus cost - without an account
    $5 processing fee, with an account
  • Rush Service (must be received before 3:00 p.m. CST)
    $10 per item, plus cost of photocopy/delivery costs
    Super Rush $15.00
    (Standard turnaround time 24 - 48 hours)

Miscellaneous Charges

  • Verification of incomplete or problem citation –
    $10 per item plus database fees
  • Cancellation or unfilled requests $5 plus incurred costs, $10 for Rush

Payment

  • Invoicing, MasterCard, and VISA
  • No cash payments
  • All payments must be in U.S. funds, checks should be made payable to: Auburn University Libraries and sent to the attention of InfoQuest.
  • Department account
  • Grand number

International Requestors

We cannot fill requests from international requestors

Last Updated: May 21, 2012